1. Introduction
Hotel Meritel Grande (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Details: Name, email, phone number, address, date of birth, payment information, and other details provided during bookings or inquiries.
- Non-Personal Data: Browser type, IP address, device details, and website usage patterns to enhance your online experience.
3. How We Use Your Information
Your data helps us to:
- Process bookings and provide requested services.
- Communicate with you about reservations, promotions, and offers.
- Improve our website, services, and guest experience.
- Comply with legal requirements and internal policies.
4. Data Sharing & Disclosure
We do not sell or trade your personal data. However, we may share your information:
- With trusted partners or service providers essential for delivering our services.
- When required by law, legal proceedings, or to protect our rights and safety.
5. Cookies & Tracking Tools
Our website may use cookies to enhance user experience. Cookies do not collect personal data or access your files. You can manage or disable cookies through your browser settings.
6. Data Security
We implement reasonable technical and administrative measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes mentioned above or as required by law.
8. Your Rights
You may request to:
- Access or update your personal information.
- Withdraw consent for non-essential communications.
- Request deletion of your data, subject to legal or contractual limitations.
9. Third-Party Links
Our website may include links to external websites. We are not responsible for the content or privacy practices of these third-party sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the revised date will be updated accordingly.
11. Contact Us
For questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: hotelmeritelgrande@gmail.com
